There are cases whenyou can either change your mind about the just ordered product or are forced to do that. Usually, this involvesthe cancellation routine, unless your order has been delivered (in such a case that will be a subject forour return & exchangepolicy). Like any regarded furniture store assuming a number of obligations, LAComfy has to take some measures to handle situations like these. So, there are more details on the issue below.
If you, for some reason, are forced to change your mind, you can cancel your order. However, please note the following: we will have to retain a 20% re-stocking fee of your total purchase price (but not less than $50) towards transaction charges no matter how much time has gone. This practice of retaining a cancellation fee is usually followed for two primary reasons:
1. We are not the only party involved; there are the manufacturers we usually deal with and our financial obligations to them.
2. All orders placed either online or over the phone begin immediate processing which means that we can change nothing in automated routine established.
You should also note that no special order is refundable, and there are no exceptions to the rule. The product rejected has to be returned flawless and in its original packaging.Please,also remember, cancellation is a bother for all the parties involved, that's why we do ask you to weigh everything carefully prior to making a decision.